Privacy Policy
Privacy Policy for GetThatBoat.com
1. Introduction
Welcome to GetThatBoat.com , operated by (“GetThatBoat,” “**we**,” “**us**,” or “**our**”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our yacht and boat rental marketplace. By accessing or using the Platform, you consent to the practices described in this policy.
2. Information We Collect
A. Information You Provide Directly
- Account Details: Name, email, phone number, profile photo, and password.
- Booking Information: Travel dates, payment details (credit card, PayPal), and special requests.
- Listing Information** (Boat Owners): Vessel details, licenses, insurance documents, and pricing.
- Communications: Messages with other users, customer support inquiries, and feedback.
B. Information Collected Automatically
- Usage Data: IP address, browser type, device ID, pages visited, and booking history.
- Cookies & Tracking Technologies: We use cookies, pixels, and analytics tools (e.g., Google Analytics) to improve user experience and personalize content.
C. Information from Third Parties
- Payment Processors: Transaction confirmations from Stripe, PayPal, or UAE-based gateways.
- Social Media: Data from linked accounts (e.g., Facebook, Google).
3. How We Use Your Information
We use your personal information to:
- Facilitate yacht bookings, payments, and owner-renter communication.
- Verify identities and comply with UAE maritime laws.
- Improve Platform functionality and user experience.
- Send service updates, promotional offers, and marketing communications (you can opt out anytime).
- Prevent fraud, enforce our Terms, and protect user safety.
4. How We Share Your Information
We only share data in the following circumstances:
- With Boat Owners/Renters: To complete bookings (e.g., sharing contact details post-booking).
- Service Providers: Payment processors, IT support and marketing agencies.
- Legal Compliance: Disclose data if required by UAE authorities or to protect our rights.
- Business Transfers: In mergers, acquisitions, or asset sales (users will be notified).
5. International Data Transfers
Data may be transferred to and processed in countries outside the UAE (e.g., payment processors in the EU/US). We ensure safeguards, such as contractual clauses, are in place to protect your information.
6. Data Security
We implement industry-standard measures to protect your data:
- Encryption: SSL/TLS for data transmission.
- Access Controls: Restricted access to personal information.
- Regular Audits: Security assessments to prevent breaches.
7. Your Rights & Choices
- Access/Update Data: Edit your profile or request corrections via your account settings.
- Delete Account: Submit a request to customer.support@getthatboat.com.
- Opt Out of Marketing: Unsubscribe via email links or adjust notification preferences.
- Cookies: Manage settings through your browser.
8. Children’s Privacy
The Platform is not intended for users under 18. We do not knowingly collect data from minors.
9. Data Retention
We retain your information only as long as necessary to:
- Fulfill bookings and legal obligations.
- Resolve disputes or enforce agreements.
10. Third-Party Links
The Platform may link to external sites (e.g., marinas, event planners). We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions, requests, or complaints about your privacy:
- Customer Support: customer.support@getthatboat.com
- General Inquiries: contact@getthatboat.com
- WhatsApp: +971 55 902 0111
For disputes, UAE law and Dubai courts will govern.
By using GetThatBoat.com, you acknowledge you have read and agree to this Privacy Policy.
Need Help? Visit our FAQ or contact customer.support@getthatboat.com.